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Customer SuccessCon East 2018
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Monday
, April 23
Charles River Ballroom
1:00pm •
The Customer Success Blueprint: Strategy & Process
2:00pm •
Brainshark: Building a Customer Success Ops Team to Impact Retention and Growth
3:00pm •
The Customer Success Blueprint: People & Technology
4:00pm •
How to Nail Handoffs Between Sales and Customer Success
LIMITED
Eliot North
2:00pm •
WOW Your Users: The Fundamentals of User Adoption
LIMITED
4:00pm •
3 Tactics for Quickly Increasing Customer Adoption
LIMITED
Eliot South
2:00pm •
Scaling: It’s About Structure, Roles, Process and Technologies
LIMITED
4:00pm •
You’re Tasked With Capturing Customer Voice: Now What?
LIMITED
Fiedler
2:00pm •
PrintForLess: Learn From Your Churn
LIMITED
4:00pm •
Success and Sales
LIMITED
Foyer
12:00pm •
Registration Check-In
5:00pm •
Reception
Timezone
Customer SuccessCon East 2018
America/New York
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DoubleTree Suites by Hilton Boston, 400 Soldiers Field Rd. Boston, MA 02134
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Dates
Monday
, April 23
Types
Best Practices
Case Studies
Plenary Session
Venues
Charles River Ballroom
Eliot North
Eliot South
Fiedler
Foyer
