avatar for Chad Horenfeldt

Chad Horenfeldt

VP: Customer Success
Chad is a Customer Success executive with 15+ years experience building and developing high performing Customer Success teams. Currently, he is the Vice President of Client Success at Updater. Prior to Updater, Chad has held CS leadership positions at Bluecore, Influitive and Oracle (Eloqua). Chad has been named to Mindtouch's top 25 Customer Success Influencer list for the last two years. He writes regularly on the topic of Customer Success on his blog The Enlightened Customer.