The Customer Success Blueprint: Strategy & Proce... 1:00pm - 1:45pm
Brainshark: Building a Customer Success Ops Team... 2:00pm - 2:45pm
The Customer Success Blueprint: People & Technol... 3:00pm - 3:45pm
How to Nail Handoffs Between Sales and Customer... 4:00pm - 4:45pm
WOW Your Users: The Fundamentals of User Adoptio... 2:00pm - 2:45pm
3 Tactics for Quickly Increasing Customer Adopti... 4:00pm - 4:45pm
Scaling: It’s About Structure, Roles, Process an... 2:00pm - 2:45pm
You’re Tasked With Capturing Customer Voice: Now... 4:00pm - 4:45pm
PrintForLess: Learn From Your Churn 2:00pm - 2:45pm
Success and Sales 4:00pm - 4:45pm
Registration Check-In 12:00pm - 1:00pm
Reception 5:00pm - 7:00pm
