You're building your CS team and need to get results fast. How do you make sure your CS team is providing the services your customers need to be successful with your software? Come and learn three key tactics and best practices that cut through the noise and deliver fast results for your organization and an exciting career for your staff.
In this best practices session, Jason Whitehead, CEO of Tri Tuns, will share with you how to shorten the learning curve and avoid the pitfalls that many new CS teams make while developing their practice. You'll learn:
- What your organization is capable of doing: How to identify and set expectations of what's possible and by when across your organization
- What your CS Team is capable of doing: How to make consultants out of your CS team members because the soft stuff is the hard stuff
- What your clients are capable of doing: How to lead your customers to success and not failure with your product
